There are quite a few big changes that have taken place with our Android and iOS mobile apps, leading to some frequently asked questions.
Why the change?
Plex has always given you the ability to customize your library, but with these changes to our Android and iOS apps, we’re giving you even more control over your overall experience. The philosophy behind this redesign focuses on a reimagining of the way the Plex apps are structured. It elevates some important decisions (“what do I want to watch or listen to?”) and deemphasizes some less important ones (“where is it coming from?”). There are three core aspects to the redesign:
- Customizable Home Screen: You now have complete control over the home screen of the app: you can reorder (or remove) any of the rows (like “Recently Added” or “On Deck”) or add new ones from anywhere else in the app, even across different servers (mix and match!).
- Easier Top-level Navigation: The navigation bar at the bottom of the screen allows you to quickly navigate between media types (movies, music, etc.), and that’s fully customizable as well. Do you always watch movies on your tablet and listen to music on your phone? Arrange the tabs accordingly. Don’t care at all about photos in Plex? Now you can turn them off and focus on the media you prefer.
- Effortlessly Cross Server Boundaries: The default source for each of the media types can be customized. Have content split across multiple servers? Rely on your friend’s awesome music collection? Choose the source for each of your media types separately to get just what you want.
Where’s my stuff?
For users who have used our Android or iOS mobile apps previously, the new redesign might be a big change. Don’t worry, though, all the content is still accessible—and for the majority of users, it should be much simpler and straightforward to do so. (And all users can customize the app much more than in the past to really give you the content you want, where you want it. See below.)
- The Home screen should be pretty familiar by default. It’ll give you an overview of content you might have in progress as well as recently added items. But now you can customize things to give you just what you want!
- Use the navigation bar at the bottom to select a particular type of media to view. For instance, you can view Movies you have access to, News, Podcasts, or more.
- When you select a type, you’ll see discovery suggestions to help you get back to content you’ve started or to find something new. You can also just go straight in to browsing all the content or view things like Playlists or Collections.
See our article about Navigating the app for more specific details.
Related Page: Navigating the Apps
Why am I not seeing all the new features?
There are a few reasons why you might not be seeing all the features. Common reasons:
- You’re using an app that simply hasn’t been updated for the new features. For instance, only our mobile Android and iOS apps allow all the customization (as mentioned below).
- Your app needs to be updated. Make sure that you’re running the current version of our app (e.g. check your app store for updates).
- The Plex Media Server needs to be updated. You’ll want to make sure that you’re running the latest version of Plex Media Server to expose all functionality. You can always find that on our Downloads page.
Related Page: Plex Downloads
How do I just browse my content?
Browsing your own content is simple. Choose which type of media you wish to browse in the bottom bar (e.g. Music), then tap the All [Type] (e.g. “All Music”) button near the top of the screen.
If you have access to more than one source of that media type (e.g. you have multiple music libraries), you can select which one to view from the menu at the top. That choice will be remembered independently for each media type.
Can I customize the app?
The Android and iOS mobile apps allow some powerful customization.
- You can add or remove content rows from your Home screen as well as reorder them
- The bottom navigation bar can be customized to reorder the media types of even disable ones in which you’re not interested
- If you have more than one source available for a particular media type (e.g. you have multiple music libraries), you can reorder the sources
You can find more information in the dedicated Customization article.
Related Page: Customizing the Apps