Frequently Asked Questions - News

General Questions

I'm using a supported client, why don't I see News?

During the initial launch, we're doing a rollout of the feature. Plex Pass users received access with the launch itself and we'll be adding all other Plex users over the next ~48 hours. All users will have access by Friday, September 29 (Pacific Time).

Where can I ask questions about the News feature?

Please visit our friendly forumsspecifically our News forum.

Related Page: Forums: News

Which Plex apps support News?

The following Plex apps currently support News:

  • Amazon Fire TV
  • Android (mobile)
  • Android TV
  • Apple TV
  • iOS
  • Roku

When will [my favorite Plex app] get News support?

We launched with support for many TV and mobile platforms and are currently working hard to bring News support to the rest of our Plex apps. We don't have specific details or ETAs to share, sorry.

How will this affect my Plex Media Server?

News in Plex does not require a Plex Media Server. You can watch News without any local or shared Plex Media Server.

Can I sync a news content?

It is not currently possible to sync News content using Mobile Sync or Cloud Sync.

Can I share a particular video with a friend who has a Plex account?

We know sharing is an important part of Plex, however sharing News content is not available at this time.

Are Plex Home users supported?

Managed Users in a Plex Home cannot currently view News. Full Plex accounts (not Managed Users) that are members of a Plex Home can still access News.

Related Page: Plex Home

What sort of bandwidth is required?

Streaming bandwidth will automatically change based on network conditions and what is available from source. Some streams can go as low as 128 Kbps. These are similar to streams you might find on a News source online article.

Can I remove News from showing up at all?

In the personalization area of the News feature, you can choose whether "My Newscast" appears on the app home screen. The News navigation item itself in library list currently cannot be removed yet, but we are working toward even more granular control for users in future releases.

Questions about News Sources

Where does the content come from?

Content comes from various News outlets who have agreed to participate with us as a way to bring news to Plex users. Content is available from numerous trusted providers around the world, including both global and local providers. We continue to work with providers to bring more on board.

Why isn't [my favorite channel] included?

We are always out there looking to add more content from various sources and have many additional partnerships in the works currently. While we may not be able to participate with everyone, we are focused on closing gaps in news where possible as well as providing broad coverage for our users.

Can I request a channel be added?

We cannot guarantee anything, but we welcome suggestions for news sources and love to get feedback. The best place to ask is in our forums.

Related Page: Forums: News