Resetting System and Framework bundles

Warning: This information is only applicable to Plex Media Server versions older than the 0.9.12.5 release. This article is not applicable for newer versions.

In certain circumstances, it is possible for 2 critical files to break or become corrupted. Some symptoms that sometimes indicate this:

  • When the Plex Media Server starts, it never comes to Ready.
  • The Plex Media Server crashes on start-up
  • Unable to add or save new Libraries
  • Unable to save Server settings
  • Scanners and Metadata Agents unavailable (when creating or editing Libraries and elsewhere)
  • Language selection is empty in Library settings

Windows

Begin by ensuring that the Plex Media Server is not running and that you're connected to the internet. Then go to the following location in your File Explorer.

%LOCALAPPDATA%\Plex Media Server\Plug-ins\

Delete the following two packages:

  • System.bundle
  • Framework.bundle

Now, start the Plex Media Server and then wait 5-10 minutes to ensure the Server can check for new updates.

OS X

Begin by ensuring that the Plex Media Server is not running and that you're connected to the internet. Then, using the Finder's "Go" menu, select Go To Folder... and enter the following in the dialog box that pops up:

~/Library/Application Support/Plex Media Server/Plug-ins/

Delete the following two packages:

  • System.bundle
  • Framework.bundle

Now, start the Plex Media Server and then wait 5-10 minutes to ensure the Server can check for new updates.

Linux

Begin by ensuring that the Plex Media Server is not running and that you're connected to the internet. Then go to the following location.

$PLEX_HOME/Library/Application Support/Plex Media Server/Plug-ins/

Delete the following two packages:

  • System.bundle
  • Framework.bundle

Now, start the Plex Media Server and then wait 5-10 minutes to ensure the Server can check for new updates.