Viewing Item Details

Details / Pre-Play Screens

The details or pre-play screens provide information about the selected item as well as allow you to manage the item and set properties. The screen is largely the same between various media types, but there are minor differences.

Movie Details

The movie details or pre-play screen provides information about the movie as well as allows you to manage the item and set properties.

The main area primarily provides details about the movie. Information includes:

  • Movie poster
  • Title
  • Year
  • Duration
  • Genres
  • Tagline
  • Star Rating
  • Content Rating
  • Director
  • Writers
  • Cast
  • Audio/Subtitle information
  • Summary
  • Resolution, Audio, and Studio information

Below the movie Title, you will see a visual progress bar to indicate how far through the movie is if it is in-progress.

Star Rating

Mouse over the star rating to adjust your personal rating for the item. Click to set the value.

Selecting Audio or Subtitle Tracks

If a media item has more than one audio or subtitle track available, you can choose which track to use here. When multiple tracks are available, there will be a dropdown menu for the audio or subtitle tracks.

  1. Open the item details page
  2. Use the ▼ button next to Audio or Subtitle
  3. Choose the desired audio or subtitle track

When signed in to Plex Web App using the same Plex Account as is signed in to the Plex Media Server, the default selection for the audio and subtitle tracks will follow the Server's Language settings.

Note: Using subtitles often requires that the media be transcoded so that subtitles are burned into the video. If your Plex Media Server does not support transcoding (e.g. some low-powered NAS devices) you won't be able to see subtitles.

Related Page: Plex Media Server > Server Settings > Languages (Settings)
Related Page: Media Preparation > Using Subtitles

TV Episode Details

Television episodes have a very similar details screen to movies.

The main area provides similar details to the movie view. Notable differences:

  • Season & Episode number
  • Original aired date

If the episode is in-progress, the visual progress bar will be shown. Audio and subtitle tracks can be selected when available just as with a movie.

Music Details

Music libraries have details about both artists and albums for those artists.

Artist Details

The artist details screen displays metadata information gathered for the artist as well as listing albums in the Library associated with that artist.

The metadata consists of an artist image, genres, and a description for the artist.

Album Details

Album details are rather simple:

The details view shows the album artwork, artist, album title, and release year. A list of tracks with their title and duration is also provided.

Left Actionbar

The left actionbar allows you to perform actions or set properties. The . . . button lets you access additional items. Not all actions are available for every media type.



Initiate playback of the item. If the item is in-progress, the user will be prompted to either resume or start from the beginning.

Related Page: Plex Media Server > Using Plex Web App > Plex Web App Player


Initiate a shuffled playback of the item. This option is only available for some content types.

Related Page: Plex Apps > Play Queues


Open the Edit window for the item. There, you can adjust metadata information, choose or add artwork, and more.

Related Page: Plex Media Server > Managing Media Items > Edit Details


Refresh the item. This scans for new local media assets and gathers new metadata for the item.

Related Page: Plex Media Server > Libraries > Update or Refresh a Library

Mark as Watched / Mark as Unwatched

Mark the item as watched or unwatched. The option available will depend on the item's current state:

  • If the item is unwatched or in-progress, Mark as Watched is available
  • If the item is watched, Mark as Unwatched is available

Related Page: Plex Media Server > Managing Media Items > Mark as Watched or Unwatched


Initiate a sync for the item. This option requires a Plex Pass subscription.

Related Page: Plex Pass > Mobile Sync & Cloud Sync


Initiate analysis for the item to gather media properties, generate default artwork, and create video preview thumbnails (if that option is enabled).

Related Page: Plex Media Server > Libraries > Analyze Media

Fix Incorrect Match / Match

If an item has been mis-matched, you can use Fix Incorrect Match to help find a correct match for the item. In cases where the item is totally unmatched, the option will instead simply be to Match.

Related Page: Plex Media Server > Managing Media Items > Fix Incorrect Match / Match


If a item has been matched through a metadata agent to an online source and had metadata downloaded, this option allows you to unmatch the item. You can then match it again using Fix Incorrect Match if desired.

Related Page: Plex Media Server > Managing Media Items > Unmatch an Item


Download the full media file directly from your Plex Media Server. This option is only available when the user is signed in as the Plex Media Server owner. This option is not available for shared users.

Related Page: Plex Media Server > Managing Media Items > Download Media


You can choose to delete the library item. This will remove the item from your library and will typically place the item in your operating system's Trash or Recycle Bin.

This option is only available when:

  • the Allow Clients to Delete Media option is enabled for the Plex Media Server and
  • the user is signed in as the Plex Media Server owner

Related Page: Plex Media Server > Server Settings > Library (Settings)


Open the Media Info window, which displays various media properties for the item. If signed in as the Plex Media Server owner, the XML link is available.

Related Page: Troubleshooting > Media > Investigate Media Information and Formats