Unable to stream on Virgin Mobile USA

The following information was supplied by a user who had trouble streaming over 3G or 4G when using Virgin Mobile USA on their mobile device.

Basically, Virgin has a couple of Sprint streaming proxies that cause problems. Here’s how to fix it:

  1. Get your MSL key (call the carrier or get an app that will find it for you) and write it down
  2. Open the dialer and enter #3282#
  3. Select the 'Edit' option
  4. Enter your MSL key as the password
  5. Select 'Advanced'
  6. Scroll to the bottom and select 'RTSP/HTTP Setting'
  7. Write down the values for RTSP Proxy and HTTP Proxy just in case
  8. Now delete those values (the ports cannot be deleted, but that's OK)
  9. Tap the Back button on your phone until you get back to the dialer to save your settings

After this, I am now able to play my Plex media when not on wifi.