Unlocking or Activating Plex for Windows and Windows Phone

The Plex for Windows Phone app is available to download for free from the Windows Phone Store. While many features of the app are available to use for free and users can test out all of the features, the app must be unlocked in order to access full functionality.

Related Page: FAQ > Windows Phone > What are the features and limitations without unlocking the app?

The app can be unlocked in multiple ways, as detailed below.

Options to Unlock the App

While you can use a lot of features in Plex for Windows Phone without unlocking the app, you won't be able to use the full functionality. The app can be unlocked in multiple ways:

Plex Pass Subscription

Users with an active Plex Pass subscription have free access to the Plex for Windows Phone app when using their Plex account. Free access to many Plex apps is one of the premium benefits of a subscription.

Tip!: To unlock the app using your Plex Pass subscription, simply sign in using your Plex account!

Related Page: Plex Pass > Free Access to Plex Apps

Members of a Plex Home

If your Plex account is a member of a Plex Home, that will also allow you to unlock the Plex for Windows Phone app. To do so, simply sign in to the app using your Plex account.

Related Page: Plex Pass > Plex Home

One-Time Purchase in the App

Users who don't have a Plex Pass subscription—and aren't interested in the features and benefits of a subscription—can unlock Plex for Windows Phone through a simple one-time purchase.

Warning!: Doing the in-app purchase of Plex for Windows Phone does not give you a Plex Pass subscription; it only unlocks the app itself. If you want a subscription, get Plex Pass on our website and then sign into your account in the app instead.

To unlock Plex for Windows Phone through the one-time purchase in the Windows Phone Store:

  1. Use the Activate Now button at the bottom of the activation screen 

  2. A purchase window will appear to let you approve the in-app purchase

Warning!: In-app purchases cannot be refunded, so we encourage you to test the functionality of the app prior to purchasing!