Need a helping hand?

You’ve come to the right place. Here at Plex we’ve got solutions created by real living breathing people — including support articles, community forums, release notes, and more. The answer you need is closer than you think.

There’s a support article for that.

Think of our support articles as an on-demand Support Library…or as we like to call it, our own little Plexipedia. When you’re feeling stuck, support articles are a great place to start your “unsticking.” Simply search by keyword or topic, like “Plex Media Server.”

Popular Topics

Search Support Articles
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Let’s meet at the forums.

You’ve still got questions. The forums have answers—from real people, including our very own Plexians. Post a question to active community members, browse existing topics, suggest a feature, or get the scoop on the latest release.

Join the Community

Finding your way around

New to forums? No problem. Read this intro guide for how to find what you’re looking for, best practices, and tips for posting.
Forum FAQ & Guide

Release Notes & Announcements

You’re gonna want to bookmark this one. Get the latest and greatest device updates, plus other changes or important information we’d like you to know.
Read the Latest

Our suggestion box is open

Fun fact: Many new features have come from user ideas. We actually look at these (it’s true!) and take what our users have to say to heart. Suggest away!
Learn More

Are all systems go?

Check here for service status updates, outages, or major issues. Even if it’s not a current reported issue, you can check past incident reports too.

Check Service Status

Billing questions?

Are your questions more about dollars than downloads? View our support article for all your billing questions, like how to upgrade, cancel, renew subscriptions, find receipts, or view your next renewal date. Or contact us for help.

Contact Billing Support
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Hey partners, we’re here for you too.

Whether you’re a Plex partner, a future Plex partner, a friend from the press, a hard-working blogger, or a curious fan, we invite you to explore our assets for partners and press.


We’re always looking for new partners that are as excited about entertainment and what’s on the horizon for streaming as we are. Check out our current partners here and get in touch if you’d like to see your company’s name on this page too.
Get in Touch


View company press releases, download high-res logos, get executive bios, or contact a member of our press team on our Press page.
Get in Touch

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