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Plex for All
200+ Free Live TV Channels
Tune in anytime, on any device.
Free Movies & Shows
Stream 50,000+ titles on demand.
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Plex for Pros
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Organize & stream your own collection.
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Plexamp
Experience the app made for audiophiles.
Ultimate DVR (Plex Pass Exclusive)
Watch & record broadcast TV.
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Roku, Fire TV, Samsung & more
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Mac, Windows & Web
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Free Movies & TV
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Live TV
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Features for All
Live TV Channels
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Stream on Almost Any Device
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Support Articles
Support
Articles
Intro to Plex
Quick Start Info
What is Plex?
Quick-Start & Step by Step Guides for Plex Media Server
Plex: Free vs Paid
Exploring More of Plex
System Requirements
Plex Media Server Requirements
Internet and Network Requirements
Plex Pass Subscriptions
What is Plex Pass?
Plex Pass Feature Overview
Free Access to Plex Apps
Plex Pass Subscription Management
Early Access & Beta Releases
Sales Tax information
Account Information
Plex Accounts
Sign in to Your Plex Account
Secure Your Account with Two-Factor Authentication
Use Google, Facebook, or Apple to Sign in with Plex
Sync Watch State and Ratings
Account Audio/Subtitle Language Settings
Edit Profile
What if Your Plex Account Requires a Password Reset?
I forgot my Plex Account PIN; how can I reset it? How can I change my PIN?
See all 9 articles
Common Questions About Plex
Why can’t the Plex app find or connect to my Plex Media Server?
Why is my video stream buffering?
How do I choose the right Streaming Quality in an app?
Why is some of my content not found?
Is Plex like Netflix?
Changelogs and Release Notes
Log Files
Why don’t videos from iTunes, Amazon, etc. play?
Using plex.tv resources information to troubleshoot app connections
Is Plex Illegal?
See all 10 articles
Guides
Connect a Player App to Your Plex Account
Using Hardware-Accelerated Streaming
Automatically Adjust Quality when streaming
How to Use Secure Server Connections
Server Settings – Bandwidth and Transcoding Limits
Accessing a Server through Relay
Reporting Security Issues
Getting Started with Plex Music
License Information
Helping Translate/Localize Plex Apps and Websites
Audio Description for Movies and TV Episodes
See all 11 articles
Player Apps and Platforms
Alexa Voice Control
Getting Started with Alexa Voice Control
Alexa Voice Commands
Android (mobile)
Navigating the Mobile Apps
Customizing the Mobile Apps
Settings: Plex for Android (mobile)
Unlocking or Activating Plex for Android
What are the features and limitations without unlocking the app?
Android, Android TV, Fire TV, Portal Logs
Purchasing a Plex Pass Subscription Through Google Play
Android Auto
I have Plex Pass, so how do I use Plex for Android for free?
Purchasing a Plex Pass Subscription Through Amazon
Opening a Local Video File (mobile)
See all 11 articles
Android TV, Fire TV, Portal
Navigating the Big Screen Apps
Customizing the Big Screen Apps
Settings: Android TV
Android, Android TV, Fire TV, Portal Logs
Purchasing a Plex Pass Subscription Through Google Play
Purchasing a Plex Pass Subscription Through Amazon
Apple TV
Navigating the Big Screen Apps
Customizing the Big Screen Apps
Settings: Plex for Apple TV
How do I get Plex content to show up in the Top Shelf?
How do I delete content using the Apple TV app?
Do I need a Plex account to use the Apple TV app?
Apple TV Logs
See all 7 articles
Chromecast
Casting Support
Cast from Browser or Desktop
Cast from Android
Cast from iOS
Does content stream directly to the Chromecast or through the casting device?
Why does the Chromecast show my BT router page?
Why can’t I see Chromecast on my Amazon-based Android device?
Why can’t I see Chromecast on my iOS 5 device?
See all 8 articles
iOS
Navigating the Mobile Apps
Customizing the Mobile Apps
Settings: Plex for iOS
Unlocking or Activating Plex for iOS
Purchasing a Plex Pass Subscription Through iTunes
iOS Media Playback
iOS/iPadOS Logs
Do I need a Plex account to stream locally?
What are the features and limitations without unlocking the app?
Can I use the in-app purchase with Family Sharing?
Can I AirPlay if I require secure connections and have DNS Rebinding protection?
Will Plex work on my older iOS devices?
Downloads for iOS
iOS App System Permissions
See all 14 articles
NAS Devices
NAS Compatibility List
NAS Devices and Limitations
Is Plex Media Server on a NAS Right for Me?
Mounting Network Resources
Installing Plex Media Server on FreeNAS
Install Plex Media Server on a TerraMaster NAS
Western Digital My Cloud Home
See all 7 articles
NVIDIA SHIELD
Setting Up and Managing Plex Media Server on NVIDIA SHIELD
Media Storage Options for NVIDIA SHIELD
Accessing SHIELD Storage
Limitations When Running Plex Media Server on NVIDIA SHIELD
Moving server data storage location on NVIDIA SHIELD
PlayStation
Navigating the Big Screen Apps
Customizing the Big Screen Apps
Settings: PlayStation
What media formats are supported?
Why can’t it find my local server?
Where is Plex for PlayStation available?
Logging for PlayStation
Is it available for the PlayStation TV and PlayStation Vita?
Is a PlayStation Plus subscription required?
See all 9 articles
Plex HTPC
HTPC – Getting Started
HTPC – Settings
Plex HTPC Logs
Plex HTPC Input Maps
Plex Web App
Customizing Plex Web
Overview
Opening Plex Web App
Cinema Trailers & Extras – Plex Web App
Why are there old or duplicate Server entries in the Dashboard sidebar?
Interface Overview
Using the Library View
Viewing Item Details
Plex Web App Settings
Plex Web App Player
Devices
Server Status and Dashboard
Plex Account
Updating Plex Web App
Plex Web App Logs
See all 15 articles
Roku
Navigating the Big Screen Apps
Customizing the Big Screen Apps
What models are supported for the Plex for Roku channel?
Purchasing a Plex Pass Subscription Through the Roku App
Settings: Plex for Roku
Roku Logs
Is 4K content supported on the Roku?
Do I need a Plex account to use the Roku channel?
Is Plex for Roku open source?
See all 9 articles
Plex VR
Plex VR for Gear VR & Oculus Go
Plex VR for Daydream
Smart TV
Plex for Xumo/Xfinity Overview
Navigating the Big Screen Apps
Customizing the Big Screen Apps
Which Smart TV models are supported?
What media formats are supported?
Why can’t it find my local server?
How do streaming quality selections work?
Logging for Smart TV App
See all 8 articles
Sonos
Requirements for using Plex for Sonos
Control Sonos Playback With a Plex App
Installing the Plex for Sonos Service
Navigating Plex for Sonos
Sonos Playback
Windows, Mac, Linux Desktop
Introduction and Installation
Configuration and Usage Options
Downloads for Windows, macOS, Linux Desktop
Plex for Windows/Mac/Linux Desktop App Logs
Audio Configuration
Xbox
Settings: Xbox
Xbox One Logs
Xbox One Controller Mapping
What media formats are supported?
Why can’t the Xbox One app find my local server?
What information is sent to Microsoft?
Is Xbox Live Gold required?
See all 7 articles
Plex Media Server
Installation and Basic Setup
Overview
Installation
Basic Setup Wizard
Uninstall Plex Media Server
Dynamically Updated Server Components
Plex Media Server Logs
Libraries
Overview
Library Actions
Creating Libraries
Editing Libraries
Deleting Libraries
Scanning vs Refreshing a Library
Matching Process
Emptying Library Trash
Analyze Media
Monitoring Library activity
Migrating a TV library to use the new Plex TV Series Agent/Scanner
Advanced Settings Plex TV Series Agent
Publishing Collections
Manage Recommendations
Upgrading an Old Movie Library to Use the Plex Movie Agent
Advanced settings Plex Movie Agent
Collections
See all 17 articles
Server Settings
Overview
General
Remote Access
Optimized Versions
Agents
Library
Network
Transcoder
Languages
DLNA
Scheduled Tasks
Extras
Troubleshooting
Live TV & DVR (Set Up and Manage)
See all 14 articles
Scanners & Agents
Scanners
Metadata Agents
Match Hinting for TV Series
Migrating a TV library to use the new Plex TV Series Agent/Scanner
Advanced Settings Plex TV Series Agent
Upgrading an Old Movie Library to Use the Plex Movie Agent
Advanced settings Plex Movie Agent
See all 7 articles
Direct Play, Direct Stream, Transcoding
Direct Play, Direct Stream, Transcoding Overview
Streaming Media: Direct Play and Direct Stream
Transcoding Media
Troubleshooting
NAS Devices
Is Plex Media Server on a NAS Right for Me?
NAS Devices and Limitations
NAS Compatibility List
Mounting Network Resources
Installing Plex Media Server on FreeNAS
Install Plex Media Server on a TerraMaster NAS
Western Digital My Cloud Home
See all 7 articles
NVIDIA SHIELD
Setting Up and Managing Plex Media Server on NVIDIA SHIELD
Media Storage Options for NVIDIA SHIELD
Accessing SHIELD Storage
Limitations When Running Plex Media Server on NVIDIA SHIELD
Moving server data storage location on NVIDIA SHIELD
FAQ & Troubleshooting
Why is some of my content not found?
What kind of CPU do I need for my Server?
How do I delete something from my Library?
Why does Plex Media Server say my content is unavailable?
Why am I locked out of Server Settings and how do I get in?
Plex Media Server can’t sign in to Plex account or be claimed
Why is Plex using lots of CPU when nothing is playing?
Why is there an unclaimed media server on my network?
Why is my Plex Media Server directory so large?
Western Digital My Passport Wireless Pro
Netgear Nighthawk X10 Router
What are video preview thumbnails in Plex?
How do I manage my media and Plex Media Server?
Windows: Errors trying to upgrade, install, or uninstall Plex Media Server
How do I use multi-disc support for my music libraries?
How do I turn off Trailers and Extras from being retrieved?
If a transcode is “throttled”, is that bad?
Crash Logs: Plex Media Server
Windows: Transcoder failures during playback, live TV, or DVR recording
Plex Media Server Logs
Why can’t the Plex app find or connect to my Plex Media Server?
Why is my video stream buffering?
Troubleshooting Remote Access
Does the computer have to stay running?
Why do I get the “This server is not powerful enough to convert video” message?
Platforms no longer supported by Plex Media Server
How do I see what is being played by Plex apps?
How do I get subtitles to work?
Why does content I deleted on my drive still show up?
Windows: Repeated crashes of Plex Media Server
Where is the Plex Media Server data directory located?
Where are Plex Media Server cached images stored on my computer?
Why does iTunes launch when Plex Media Server is started?
Why does CPU usage spike for Plex Media Server when it’s not doing anything?
How do I add theme music for a TV show?
What network ports do I need to allow through my firewall?
Why are ISO, VIDEO_TS, and other Disk Image Formats Not Supported?
How to add Plex’s package signing public key to Synology NAS Package Center
Reporting issues with Plex Media Server
Why do I get metadata but no images for my library items?
Windows: “Key not valid for use in specified state” error and transcoding/analysis issues
Windows: Local Plex Web App times out or never loads
Clearing Plugin/Channel/Agent HTTP Caches
See all 43 articles
Advanced Topics
Advanced, Hidden Server Settings
Enable repository updating for supported Linux server distributions
Mounting NTFS Drives on Linux
Linux Permissions Guide
Authentication for local network access
Repair a Corrupted Database
Backing Up Plex Media Server Data
Scheduled Server Maintenance
Move Media Content to a New Location
Move an Install to Another System
Move Viewstate/Ratings from One Install to Another
Repair a Corrupt Database 1.22.0 and earlier
Restore a Database Backed Up via ‘Scheduled Tasks’
Restart Plex Media Server Setup from Scratch
Gather a Process Dump or Sample Process
Finding an authentication token / X-Plex-Token
Plex Media Scanner via Command Line
Plex Media Server URL Commands
See all 18 articles
Features
Casting, Flinging, & Remote Control
Overview
Supported Plex Companion Apps
Choose a Player
Fling Media
Controlling Flung Media
Plex Companion Remote Control Issues
Live TV & DVR
Frequently Asked Questions – DVR & Live TV
Supported DVR Tuners and Antennas
Live TV & DVR (Set Up and Manage)
Program Guide
Watching Live TV
Setting Up Recordings
Manage Your Recordings
Removing Commercials
Using XMLTV for guide data
Community Supported Tuners
See all 10 articles
Media Optimizer
Media Optimizer Overview
Example Media Optimizer Usage
Creating Optimized Versions
Conversion Queue
Downloads for Offline Use
Downloads Overview
Downloads FAQ
Downloads for Android Mobile
Downloads for iOS
Downloads for Windows, macOS, Linux Desktop
Music Functionality
Sonic Analysis for Music
Upgrading Music Libraries to the New Metadata System
Correcting Your Music Content Matches
Automatic Lyrics from LyricFind
Changing Artist, Album, or Track Information
Plex Home
What is Plex Home?
Creating a Plex Home
Example Plex Home Setup
Managed Accounts
Fast User Switching
Parental Controls
How do I leave a Plex Home?
Plex Home Security Changes
Consequences of Being in a Plex Home
I forgot my Plex Account PIN; how can I reset it? How can I change my PIN?
See all 10 articles
Remote Access and Granting Library Access
Remote Access
Troubleshooting Remote Access
Managing Library Access
Restrictions on Library Access
Single Item Access
Watch Together
Watch Together
Frequently Asked Questions – Watch Together
Other Features
Skip TV Show Intros
Universal Watchlist
Cinema Trailers, Extras, & Related Albums
Push Notifications
HDR to SDR Tone Mapping
Video Preview Thumbnails
Sync Watch State and Ratings
Webhooks
Play Queues
Play Queue Post-Play Screen
Why won’t trailers or extras play?
Credits Detection
Discover Credits
See all 13 articles
Your Media
Movie Files (Naming and Organizing)
Naming and organizing your Movie files
Multiple Editions – Movies
Multi-Version Movies
Local Files for Movie Trailers and Extras
Local Media Assets – Movies
Special Keyword File/Folder Exclusion
ISO, IMG, and Video_TS Movie files
See all 7 articles
TV Show Files (Naming and Organizing)
Naming and Organizing Your TV Show Files
Local Media Assets – TV Shows
Special Keyword File/Folder Exclusion
Match Hinting for TV Series
Local Files for TV Show Trailers and Extras
Music Files (Naming and Organizing)
Adding Music Media From Folders
Adding Local Artist and Music Videos
Adding Local Lyrics
Identifying Music Media Using Embedded Metadata
Special Keyword File/Folder Exclusion
Personal Media Files (Naming and Organizing)
Personal Media Movies
Naming Home Series Media
Special Keyword File/Folder Exclusion
Using Subtitles
Description
Fetching Internet Sourced & Using Your Own Subtitle Files
Configuring Subtitle Support
Adding Local Subtitles to Your Media
Troubleshooting Subtitles
On-Demand Subtitle Search
Import or Delete a Subtitle File
Subtitle Offsets
See all 8 articles
Working with Your Media
Overview
Edit Details
Mark as Watched or Unwatched
Fix Match / Match
Collections
Investigate Media Information and Formats
Merge or Split Items
Changing Artist, Album, or Track Information
How do I find duplicate or merged content?
Unmatch an Item
Download Media
Rename a badly named file
Converting ISO, Video_TS, and Other Disk Image Formats
Remuxing Files to MKV
Scanning Disk Image Format Media
TV Theme Music & Submissions
Generating Sample Files from Media
Publishing Collections
See all 18 articles
Online Media Sources
Discover
Discover Source
Activity Feed
Profile
Share and Report
Friends
Mute & Block
Free Live TV Streaming on Plex
Free Live TV Streaming on Plex Overview
Frequently Asked Questions – Free Live TV Streaming on Plex
Video on Demand
Video on Demand Overview
Frequently Asked Questions – Video on Demand
TIDAL
An Intro to TIDAL With Plex
Adding TIDAL Subscriptions to Plex
Add TIDAL Content to Your Plex Music Library
Enhance a Plex Music Library With TIDAL
Browse TIDAL Content in Plex
Plugins
Overview
How do I manually install a plugin?
How do I find the Plug-Ins folder?
Plugin Log Files
Categories
Intro to Plex
Player Apps and Platforms
Plex Media Server
Features
Your Media
Online Media Sources
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