Support Articles
Intro to Plex
-
Quick Start Info
-
System Requirements
-
Plex Subscriptions
-
Account Information
- Plex Accounts
- Sign in to Your Plex Account
- Secure Your Account with Two-Factor Authentication
- Use Google or Apple to Sign in with Plex
- Sync Watch State and Ratings
- Account Audio/Subtitle Language Settings
- Edit Profile
- What if Your Plex Account Requires a Password Reset?
- I forgot my Plex Account PIN; how can I reset it? How can I change my PIN?
-
Common Questions About Plex
- Why can’t the Plex app find or connect to my Plex Media Server?
- Why is my video stream buffering?
- How do I choose the right Streaming Quality in an app?
- Why is some of my content not found?
- Is Plex like Netflix?
- Changelogs and Release Notes
- Log Files
- Why don’t videos from iTunes, Amazon, etc. play?
- Using plex.tv resources information to troubleshoot app connections
- Is Plex Illegal?
-
Guides
- Connect a Player App to Your Plex Account
- Using Hardware-Accelerated Streaming
- Automatically Adjust Quality when streaming
- How to Use Secure Server Connections
- Server Settings – Bandwidth and Transcoding Limits
- Accessing a Server through Relay
- Reporting Security Issues
- Getting Started with Plex Music
- License Information
- Playback Quality Suggestions
- Helping Translate/Localize Plex Apps and Websites
- Audio Description for Movies and TV Episodes
We value your privacy.
Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. You may disable these by changing your browser settings, but note that it may affect how our site functions.
We’d also like to enable analytics cookies, optional to you, to improve our website by collecting and reporting information on how you use it; we specifically use Google and Facebook analytics to derive insights about who is doing what on our site and to help us improve your experience. We won’t set these optional cookies unless you agree to and enable them. This tool will set a cookie on your device to remember your preferences once you have accepted.