The Plex for iOS app is available to download for free from Apple’s App Store. While many features of the app are available to use for free and users can test out all of the features, there are playback limitations when streaming from a Plex Media Server unless the app is unlocked.
Tip!: Premium features of a Plex Pass subscription still require a Plex Pass. Simply unlocking the app doesn’t grant access to Plex Pass features.
The app can be unlocked in multiple ways, as detailed below.
Options to Unlock the App
To remove playback limitations when streaming from a Plex Media Server, you must unlock the app. This can be done in two main ways.
Plex Pass Subscription
Users with an active Plex Pass subscription have free access to the Plex for iOS app when using their Plex account. Free access to mobile Plex apps is one of the many benefits of an active subscription.
If you already have an active Plex Pass subscription, simply sign in to the app using the corresponding Plex account and the app will recognize it.
Be aware that if your subscription expires then free access to the app will cease.
Related Page: Free Access to Plex Apps
Purchase from Our Website
You can subscribe to Plex Pass through our website. Monthly, yearly, and lifetime subscriptions are available.
Related Page: Subscribe to Plex Pass
Purchase Inside the App
You can sign up for a monthly, yearly, or lifetime Plex Pass subscription inside the Plex for iOS app itself. To do so, use the Subscribe button on the Activate and Upgrade screen. Please note:
- The subscription will be billed through iTunes; we don’t control the subscription, nor can we manage it
- It cannot be directly upgraded to a different subscription type
More details are available in the Related Page.
Related Page: Purchasing a Plex Pass Subscription Through iTunes
Member of a Plex Home
If your Plex account is a member of a Plex Home, that will also allow you to unlock the Plex for iOS app. To do so, simply sign in to the app using your Plex account.
Related Page: Plex Home
One-Time Purchase in the App
Users who don’t have a Plex Pass subscription—and aren’t interested in a subscription—can unlock Plex for iOS through a simple, one-time purchase.
The purchase is tied to your Apple ID. You can download and use on any iOS device, when using the Apple ID that made the original purchase. The purchase does not extend to a different Apple ID, nor does it extend to other app stores, such as Amazon or Google Play.
Warning!: Doing the in-app purchase of Plex for iOS does not give you a Plex Pass subscription; it only unlocks the app itself to remove the playback limitation. If you want a subscription, get Plex Pass on our website or through the app and then sign into your account in the app instead.
To unlock Plex for iOS through the one-time purchase in the iOS Store:
- Use the Activate button at the bottom of the activation screen
- A purchase window will appear to let you approve the in-app purchase
Warning!: In-app purchases cannot be refunded, so we encourage you to test the functionality of the app prior to purchasing!
If you purchased the app in the past and have since reinstalled it on your device, you will need to do a Restore Purchase so that Apple’s App Store can validate the purchase.
- On the activation screen, use the Restore Purchase button at the bottom.
- You may then be prompted to enter your Apple ID credentials, after which the app will verify your previous purchase and the app will be unlocked (if a previous purchase is found).