Media Support
General Video Support
Content matching the following can usually be Direct Played:
ASF
container- Video Encoding:
vc1
,wmv2
- Audio Encoding:
wmav2
- Video Encoding:
AVI
container- Video Encoding:
mpeg4
,msmpeg4
,msmpeg4v2
,msmpeg4v3
,vc1
,wmv3
- Audio Encoding:
aac
,ac3
,mp3
- Video Encoding:
MOV
container- Video Encoding:
H.264
- Audio Encoding:
aac
- Video Encoding:
MP4
container- Video Encoding:
H.264
,hevc
(H.265),mpeg4
,vc1
,wmv3
- Audio Encoding:
aac
,ac3
,eac3
,mp3
- Video Encoding:
MPEGTS
,TS
containers- Video Encoding:
H.264
,mpeg2video
- Audio Encoding:
aac
,ac3
,mp2
- Video Encoding:
MKV
container- Video Encoding:
H.264
,hevc
(H.265),mpeg4
,msmpeg4v2
,msmpeg4v3
,vc1
,vp9
,wmv3
- Audio Encoding:
aac
,ac3
,alac
,e-ac3
,flac
,mp3
- Video Encoding:
WMV
container- Video Encoding:
wmv2
,vc1
- Audio Encoding:
wmav2
- Video Encoding:
Other content will need to be either Direct Streamed or transcoded. We’re working with Microsoft to bring support for more native formats.
Related Page: Direct Play, Direct Stream, Transcoding
4K/UHD Video Support
General playback support follows the information above. In addition to that, 4K content is compatible for:
-
- Content being Direct Played or Direct Streamed *
- Resolution: 4096×2160 or smaller
- No subtitles are enabled
MP4
container- Video Encoding:
hevc
(H.265),mpeg4
- Video Encoding:
MKV
container- Video Encoding:
hevc
(H.265),mpeg4
,vp9
- Video Encoding:
The Xbox One S and Xbox One X models are capable of playing content at a 4K output resolution. Other Xbox One models can play 4K content (so long as it is compatible, as noted above), but the content will be downscaled by the console to 1080p output.
4K content that is not compatible requires transcoding. Note that transcoding 4K content can be a CPU-intensive process and some lower-powered computers (and especially NAS devices) might not be capable of doing so in real-time.
Music Support
The following audio formats are currently supported for music playback:
aac
alac
e-ac3
flac
mp3
m4a
wav
Other supported audio formats will be automatically transcoded for compatibility.
Does the app support DTS audio?
At present, there is no support for 3rd-party applications to play DTS audio. Content with DTS audio will have the audio automatically transcoded (using the standard DTS core track) by the Plex Media Server in order to preserve the surround sound audio channels.
We’re working with Microsoft to bring DTS playback support in the future.