Settings for the Roku app can be accessed from the User Menu located at the top of the Navigation Sidebar.

General

Automatically Sign In

If you’re in a Plex Home, you can use this option to have the app automatically sign in to the currently-selected user and bypass any PIN for that user.

Related Page: Plex Home

Remote Control

Enable or disable the ability for other Plex apps to fling content to this device and control it remotely.

Related Page: Plex Companion

Language

Choose the language for the Plex Media Player interface.

Clock

The clock setting can be used to select the clock format to be used, or if the clock should be disabled.

Experience

Remember Selected Tab

Select this option to have the app remember which tab you last selected for each source (ie. Recommended, Library, Collections, etc.)

Post Play Auto Play

When the Post Play screen is presented after playback, choose whether an “up next” video should be played automatically after a short countdown.

Related Page: Play Queue Post-Play Screen

Cinema Trailers

The cinema trailers setting controls how many cinema trailers will play before a movie. Source settings can be controlled through Plex Media Server.

Related Page: Cinema Trailers, Extras, & Related Albums

Movie pre-roll video

Allows you to play one or more videos automatically after Cinema Trailers and before the “main feature” movie.

Related Page: Cinema Trailers, Extras, & Related Albums

Theme Music

Choose if you would like the Theme Music played while browsing TV Shows.

Screen Saver

The screen saver setting controls the timeout before the screen saver begins. Note that this is independent from the system.

High Contrast Mode

Displays a dark background and adjusted colors.

Video

Local Quality

This sets the quality to use when streaming content on your local network. In most cases, you can set this to a high value (such as “Original”). Higher settings produce better video quality but require more network bandwidth.

Remote Quality

You can set the quality to use when streaming content from a remote Plex Media Server. The quality you can reliably use is typically limited by either your download bandwidth or the upload bandwidth from the source Plex Media Server.

Related Page: Why is my video stream buffering?

Direct Play

Choose how the app handles Direct Play content

• Auto – The App will attempt to Direct Play compatible media, and direct stream/transcode when necessary.
• Force – The App will attempt to Direct Play regardless of compatibility, falling back to direct stream or transcode if a failure occurs.
• Disable – The App will not attempt to Direct Play media, resulting in either direct streaming or transcoding the media as necessary.

Allow Direct Stream

When enabled, the Allow Direct Stream toggle allows the server to copy compatible audio and video streams without converting them and repackage the streams inside a natively supported container. You will almost always want this enabled.

H264 Maximum Level

Choose the maximum H.264 level to be considered when deciding if the media will Direct Play, Direct Stream, or Transcode.

Note: We recommend leaving this set to the default level of 4.1. You can try using something higher, but it’s not recommended as it may result in playback issues.

Allow MPEG2

Allows direct streaming of MPEG2 for live TV and DVR when using original video quality

Subtitles

Roku Captions Mode

Enable or disable the Roku system “Closed Captions” mode. This must not be disabled if you wish to be able to view subtitles in Plex.

Burn Subtitles

Determines if the server should burn in subtitles when converting video, depending on the subtitles format. Avoiding burning in subtitles improves server performance. Available choices:

• Always – When used, subtitles will always be burned into the video, regardless of the original source type of the subtitle.
• Automatic – (Default) Burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.) as well as for complex ASS/SSA subtitles.
• Only image formats – Only burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.)

Advanced

Warning!: These advanced preferences should not need to be altered by most users.

Allow Insecure Connections

When enabled, it means that this device is allowed to make insecure connections to a Plex Media Server if secure connections fail. Available choices:

• Never – (Default) Never fall back to insecure connections without specific action from the user
• On same network – Allow fallback, but only when Plex Web App and the Plex Media Server are on the same network
• Always – Always allow fallback

Server Discovery (GDM)

When enabled the Plex channel will scan your local network at startup to find any available Servers.

Note: The Server Discovery (GDM) option requires your Plex Media Server to also have it’s Enable local network discovery (GDM) option enabled in order for it to be discoverable.

Related Page: Network

Logging

Here you can set the logging level for the App.

Related Page: Roku Logs

Manual Connections

You can manually specify the IP address (IPv4) and port for a Plex Media Server to which you want to connect.

Tip!: So long as you Sign in to Your Plex Account in both the Plex Media Player app and your Plex Media Server, the app will automatically have connection information for the server and you won’t need to use this.

Privacy

Privacy Policy

Links you to our privacy policy.

Related Page: Plex Privacy Policy

Terms of Service

Links you to our terms of service.