Unlocking or Activating Plex for iOS

The Plex for iOS app is available to download for free from Apple's App Store. While many features of the app are available to use for free and users can test out all of the features, the app must be unlocked in order to access full functionality.

Related Page: FAQ > Plex for iOS > What are the features and limitations without unlocking the app?

The app can be unlocked in multiple ways, as detailed below.

Options to Unlock the App

While you can use a lot of features in Plex for iOS without unlocking the app, you won't be able to use the full functionality. The app can be unlocked in multiple ways:

Plex Pass Subscription

Users with an active Plex Pass subscription have free access to the Plex for iOS app when using their Plex account. Free access to Plex apps is one of the many benefits of an active subscription.

Related Page: About Plex Pass
Related Page: I have Plex Pass, so how do I use Plex for iOS for free?

Purchase from Our Website

You can subscribe to Plex Pass through our website. Monthly, yearly, and lifetime subscriptions are available.

Tip!: To unlock the app using your existing Plex Pass subscription, simply sign in using your Plex account!

Related Page: Subscribe to Plex Pass
Related Page: Plex Pass > Free Access to Plex Apps

Purchase Inside the App

You can sign up for a monthly Plex Pass subscription inside the Plex for iOS app itself. To do so, use the Subscribe button on the Activate and Upgrade screen. Please note:

  • The subscription will be billed through iTunes; we don't control the subscription
  • It cannot be directly upgraded to a yearly or lifetime subscription

More details are available in the Related Page.

Related Page: Purchasing a Plex Pass Subscription Through the iOS App

Member of a Plex Home

If your Plex account is a member of a Plex Home, that will also allow you to unlock the Plex for iOS app. To do so, simply sign in to the app using your Plex account.

Related Page: Plex Pass > Plex Home

One-Time Purchase in the App

Users who don't have a Plex Pass subscription—and aren't interested in the features and benefits of a subscription—can unlock Plex for iOS through a simple, one-time purchase.

Warning!: Doing the in-app purchase of Plex for iOS does not give you a Plex Pass subscription; it only unlocks the app itself. If you want a subscription, get Plex Pass on our website or through the app and then sign into your account in the app instead.

To unlock Plex for iOS through the one-time purchase in the iOS Store:

  1. Use the Activate button at the bottom of the activation screen
  2. A purchase window will appear to let you approve the in-app purchase

Warning!: In-app purchases cannot be refunded, so we encourage you to test the functionality of the app prior to purchasing!

Previous Purchase

If you purchased the app in the past and have since reinstalled it on your device, you will need to do a Restore Purchase so that Apple's App Store can validate the purchase.

  1. On the activation screen, use the Restore Purchase button at the bottom.
  2. You may then be prompted to enter your Apple ID credentials, after which the app will verify your previous purchase and the app will be unlocked (if a previous purchase is found).