Remote Access

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or sharing content with friends. You can access these under Settings > Server > Remote Access in Plex Web App.

Related Page: Plex Media Server > Using Plex Web App

Connecting a Plex Media Server with plex.tv lets you access it when away from home as well as share content with others over the internet. Once connected, you can:

  • View all your own Libraries on your own devices
  • Share Libraries with your friends

Tip!: If you don't need to access your content when away from home and won't be sharing your content, then you don't need to enable Remote Access if you don't wish to do so.

Sign In

Before you can enable Remote Access for your Plex Media Server, you need to ensure that you're signed in on the Server.

Related Page: Plex Media Server > Server Settings > General
Related Page: Sign in to Your Plex Account

Normal Settings

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Remote Access Connection Status

Successful

For most users, the automatic mapping will work and you'll see that Remote Access is enabled.

Unsuccessful

In cases where setup was unsuccessful, the page will let you know that Remote Access is not set up.

Manually specify port

If the automatic port configuration for connecting to plex.tv fails (or if you otherwise simply prefer to set up your port forward manually), you can manually specify the port using this setting. To do so:

  1. Set up the manual port forward in your router
  2. Click the checkbox for this setting to enable it
  3. Enter the WAN/external port number
  4. Hit the Retry button

Tip!: If you manually forward a port in your router then you MUST enable this setting or else your Server will continue to try and automatically map the port and will almost certainly fail.

In cases where you're having trouble, we have additional resources available to assist.

Related Page: Enabling Remote Access for a Server
Related Page: Troubleshooting Remote Access

Disabled

If you've intentionally disabled Remote Access, you'll see that reported, along with the option to enable access.

The Enable link there will trigger the Server to attempt to enable Remote Access again.

Internet upload speed

This should be set based on the upload speed available on your server's internet connection, specified in Mbps (Megabits per second). Most people will determine this value based on testing their upload speed using a service such as speedtest.net. See information below for how to best determine the value to use.

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Note: If you have sync-related uploads occurring (Cloud Sync or a remote Mobile Sync), that upload traffic will automatically scale back if upload bandwidth is needed for regular streaming playback. Sync upload traffic will use whatever bandwidth is left up to the max you set here.

Related Page: Bandwidth and Transcoding Limits

Limit remote video quality

You can set the maximum speed at which any individual playback stream can upload. For instance, you might decide that you don't want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Related Page: Bandwidth and Transcoding Limits

Advanced Settings

Click on the Show Advanced button at the top right of the settings area to toggle display of advanced settings. Be careful when adjusting or using advanced settings.

The information displayed by default will depend on the current state of the Plex Media Server.

Server Mapping

The Server Mapping area will show whether or not a connection has been established between your Server computer (Private), your router/modem (Public), and the internet in general. When IP values for your private and public IPs are known, they will be displayed.

Manually specify port

If the automatic port configuration for connecting to plex.tv fails (or if you otherwise simply prefer to set up your port forward manually), you can manually specify the port using this setting. To do so:

  1. Set up the manual port forward in your router
  2. Click the checkbox for this setting to enable it
  3. Enter the WAN/external port number
  4. Hit the button

Tip!: If you manually forward a port in your router then you MUST enable this setting or else your Server will continue to try and automatically map the port and will almost certainly fail.

In cases where you're having trouble, we have additional resources available to assist.

Related Page: Enabling Remote Access for a Server
Related Page: Troubleshooting Remote Access