What media formats are supported?

General Media Support

Video Support

Content matching the following can usually be Direct Played:


  • Container: MP4
  • Resolution: 1920x1080 or smaller
  • Video Encoding: H.264 (Level 4.1 or lower)
  • Audio Encoding: AAC, AC3
  • Bitrate: 20Mbps or lower


  • Container: MP4
  • Resolution: 1920x1080 or smaller
  • Video Encoding: H.264 (level 4.0 or lower)
  • Audio Encoding: AAC
  • Bitrate: 20Mbps or lower

Tip!: While content up to 20Mbps will be allowed and you can adjust your settings as such, exceeding the recommended 8Mbps setting may result in poor playback.

Other content will need to be either Direct Streamed or transcoded.

Related Page: Plex Media Server > Direct Play, Direct Stream, Transcoding


All subtitles types are "burned" into the video stream for playback which requires transcoding

Music Support

The following audio formats are currently supported for music playback:

  • M4A

Other server supported audio formats (e.g. MP3, ALAC, FLAC, OGG, etc.) will be automatically transcoded for compatibility.


Does the app support DTS audio?

DTS audio is not currently supported directly. Content with DTS audio will have the audio automatically transcoded using the standard DTS core audio track to either AAC (default) or AC3 (if the Dolby Digital (AC3) receiver capability preference is enabled) by the Plex Media Server in order to preserve the surround sound audio channels.

What about MKV videos?

The Plex for PlayStation app does not currently support Direct Playing of MKV container videos. If the audio and video streams in the file are otherwise compatible, it will be Direct Streamed without losing any quality.