Plex Web App Settings

To open the Plex Web App settings page.

• Click the Settings button at the top right of the Plex Web App screen
• In the Settings screen, select the General option within the Web Client section
• To reveal Advanced Settings for a category, click Show Advanced

On the left side, you can choose the category of settings you wish to view.

General

These are general settings for Plex Web App itself.

Version

The current version of Plex Web App is displayed here.

Note: This is not the version of your Plex Media Server, but rather the version of the web app itself.

Related Page: General

Language

Choose the language you’d like to use for Plex Web App. If your language isn’t available, you can help translate it by clicking the link.

Automatically sign in

If you’re a member of a Plex Home, this option will let you skip needing to select a user or enter a PIN when first loading Plex Web App. When enabled, the app will automatically sign into the last used Plex Home member.

Related Page: Plex Home

Play Theme Music

If enabled, theme music will be played when browsing within a television library when available. Theme music is retrieved as part of the metadata for television content by default. Theme music may not be available for every series.

Related Page: TV Theme Music & Submissions
Related Page: Local Media Assets - TV Shows

Advertise as player

Enable or disable the ability for other Plex apps to fling content to this device and control it remotely.

Allow Fallback to Insecure Connections

When enabled, it means that this Plex Web App is allowed to make insecure connections to a Plex Media Server if secure connections fail. Available choices:

• Never – (Default) Never fall back to insecure connections without specific action from the user
• On same network as server – Allow fallback, but only when Plex Web App and the Plex Media Server are on the same network
• Always – Always allow fallback

Quality

Streaming Quality

The streaming quality controls the quality, resolution, and bandwidth of the video when playing content. The lower the setting, the lower the quality of the video, but the less bandwidth it takes. You should choose settings appropriate for your particular situation and setup.

Available streaming qualities and the corresponding resolution of the stream:

• Maximum
• 20 Mbps, 1080p
• 12 Mbps, 1080p
• 10 Mbps, 1080p
• 8 Mbps, 1080p
• 4 Mbps, 720p
• 3 Mbps, 720p
• 2 Mbps, 720p
• 1.5 Mbps, 480p
• .7 Mbps
• .3 Mbps
• .2 Mbps

Related Page: How do I choose the right Streaming Quality in an app?

Internet Streaming

When streaming content remotely, you’ll often want to set a lower quality. The quality you can reliably use is typically limited by either your download bandwidth or the upload bandwidth from the source Plex Media Server.

Home Streaming

This sets the quality to use when streaming content on your local network. In most cases, you can set this to a high value.

Debug (advanced)

The Debug menu is only available when the Show Advanced option is toggled on. This allows you to control logging related to Plex Web App itself.

Note: This does not control logging for your Plex Media Server.

Related Page: Plex Web App Logs

Debug Level

Three levels of debug logging are available:

• Disabled
• Enabled
• Verbose

If you’re trying to troubleshoot things or logs from Plex Web App are requested from you, the Enabled level of logging is typically sufficient.

Viewing Logs

After being enabled, the logs for Plex Web App can be accessed via the link available here.

Direct Play

Enabling this will allow the browser to play compatible items without any transcoding. For most browsers, this will mean MP4 files with H.264 video and AAC audio. This setting is enabled by default and most users should leave it enabled.

Direct Stream

When enabled, this allows the Plex Media Server to retain compatible audio or video streams and simply copy them rather than requiring a transcode. This setting is enabled by default and most users should leave it enabled.

Player

Settings here allow you to control the Player in the Plex Web App itself.

Note: These are not settings for your Plex Media Server. These settings do not affect other Plex apps.

Related Page: Plex Web App Player

Multi-Channel Audio Boost

This allows you to specify that audio should be boosted when the server has to transcode multi-channel audio down to stereo.

• None
• Small
• Large
• Huge

Tip!: This only applies when the audio stream for the content is being transcoded from multi-channel to stereo. It is not a universal boost.

Subtitle Size

Choose the size of the subtitles to be displayed on screen when using subtitles. Available sizes:

• Tiny
• Small
• Normal
• Large
• Huge

Burn Subtitles

Determines if the server should burn in subtitles when converting video depending on the subtitles format. Avoiding burning in subtitles improves server performance and is only supported by the HTML5 player. Available choices:

• Automatic – (Default) Burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.) as well as for complex ASS/SSA subtitles.
• Only image formats – Only burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.)
• Always – When used, subtitles will always be burned into the video, regardless of the original source type of the subtitle.

Cinema Trailers to Play Before Movies

Choose how many trailers you would like to have played before the film when you start a movie.

Related Page: Cinema Trailers, Extras, & Related Albums

Force multi-channel audio support

Forces Chromecast to allow six channel surround sound whether or not the device reports support.

Plex Media Server Settings

Choose the Settings button at the top of Plex Web App, select the correct Server from the left menu.

Details for Plex Media Server settings are covered elsewhere.

Related Page: Server Settings