Fast User Switching

Tip!: Fast User Switching is part of the Plex Home feature and requires an active Plex Pass subscription for the Home administrator Plex account.

Being in a Plex Home allows you to quickly switch between members of the Home in supported Plex apps. For those, you can quickly switch between Home members without having to manually sign out and back in to the app.

Related Page: Plex Pass > Plex Home > Example Plex Home Setup


Current App Support

The following Plex apps currently support the Fast User Switching feature:

  • Amazon Fire TV
  • Android (mobile)
  • Android TV
  • Apple TV
  • iOS
  • PlayStation
  • Plex Media Player
  • Plex Web App
  • Roku
  • Smart TVs and TiVo
  • Windows Store app & Windows Mobile
  • Xbox One

Protect via PIN code

Members of a Plex Home can have a PIN code set on their account. When set, it means that the code must be entered when switching to that account in a supported Plex App. For instance, parents may wish to put a PIN on their account so that their children can't switch to the parent account.


You will be prompted to enter the PIN for a user if:

  • you choose to switch to a user that's protected by a PIN
  • you launch a supported app that was previously last signed in to a protected user

PIN codes are set under Settings > Users in Plex Web App.

Related Page: Plex Media Server > Users > My Home

Switching Users

The method used to switch users can vary slightly depending on which Plex app you're using. We have provided a couple of examples below.

Tip!: Remember that switching users means you are that user and have the access and abilities of that user. Be sure to protect accounts with PIN codes as appropriate.

Related Page: Plex Pass > Plex Home > Consequences of Being in a Plex Home

Plex Web App

You'll primarily switch users through the Account menu at the top right.


If you're prompted for a PIN (perhaps when first loading the app), you can also switch users from the PIN entry screen.



Plex Media Player

The Switch User menu is available from the account menu in the top right corner of the Home dashboard screen.

While on the main menu, simply navigate to the top right to access the menu.

You'll then see the Switch to User menu.