The iOS app allows you to adjust a number of settings. You can access these from the button at the top of the navigation sidebar.

Note: Not all individual settings will be available on all devices. Settings may be hidden on devices or platforms when they are not applicable, or my not be shown depending on subscription status.

Upgrade

Here you can subscribe to a monthly, yearly, or lifetime Plex Pass subscription, unlock the app though a one-time purchase if you’re not interested in a subscription, or restore your previous purchase if you bought the app in the past.

Note: The Upgrade option will be shown only if the app isn’t already activated either by a subscription or purchase.

Related Page: Purchasing a Plex Pass Subscription Through iTunes

Account

Account

Email

The email of one your Plex account. Note this cannot be edited here and must be done in the web app in browser at https://app.plex.tv/desktop/#!/settings/account

Username

Edit the username of your account

Automatically Sign In

If you’re in a Plex Home (or have set a PIN for your account), you can use this option to have the app automatically sign in to the currently-selected user and bypass any PIN for that user. This might be useful if you’re the only one that ever uses your phone and you don’t want to be bothered by the user menu appearing.

Related Page: Plex Home

Subscription Plan

If you are signed in with a Plex account that has a Plex Pass subscription which term subscription you have.

Account Visibility & Activity Sharing

Permissions your Profile and activities on Plex

Sync Your Watch State and Ratings

Sync your watched/played state and personal ratings of movies and episodes with your Plex account online Sync Watch State and Ratings.

Sign Out

Should you wish to disconnect the app from you Plex account you can simply tap Sign Out to sign your Plex account out of the app.

Tip!: Signing into your Plex account will assist the app in discovering any local or remote/shared servers, along with activating the app if you have a Plex Pass subscription.

Delete your account

You will need to enter your password (and verification code if you have 2FA enabled) to delete

Plex Home

Plex Home allows you to create a group of family and friends who share devices in same home, and manage access to media on a per-user basis.

Related Page: Plex Home

Manage Library Access

List of all accounts that you have given or have given  you access to libraries from Plex Media Servers

Related Page: Managing Library Access

Experience

Theme Music

Adjust the volume of the Theme Music played while browsing TV Shows.

Tip!: Dragging the volume slider all the way to the left will turn off Theme Music.

Related Page: TV Theme Music & Submissions

Watched Indicators for Personal Media

You can control how watched indicators display on certain personal media types. Watched Indicators are always shown for episode and season list items on details pages regardless

Remember Selected Tab

Choose whether the last tab you selected will be remembered for each source. For instance, if you choose to browse the “Library” for your movies, but to see all the “Recommended” rows for your music, those will be remembered the next time you visit each source.

Player Experience

Auto Play/Play “Up Next” videos automatically

When the Post Play screen is presented after playback, choose whether an “up next” video should be played automatically after a short countdown.

Auto Play Countdown Time (Plex Pass Required)

By default, the Up Next item has a countdown timer before the next item in the queue will auto play. You can adjust that to play immediately or select from different countdown presets. Choices are:

• Immediate
• 5 seconds
• 10 seconds (default for mobile players)
• 15 seconds (default for TV players)
• 30 seconds
• 60 seconds

Picture in Picture

Continue to watch your media while using other apps.

Cinema Trailers

The cinema trailers setting controls how many cinema trailers will play before a movie. Source settings can be controlled through Plex Media Server.

Passout Protection (Plex Pass Required)

By default auto-playing content will not continue to auto-play the next item, if it’s been more than 2 hours since the user last interacted with the app. This is to help prevent content from continually playing if you fall asleep. Choices are:

• Never Prompt (Disable Passout Protection)
• After 1 hour
• After 2 hours (Default)
• After 3 hours

Rewind on Resume (Plex Pass Required)

When resuming playback of a paused item, you can choose to have the playback “rewind” and start X number of second prior to the point at which it was paused. This can be helpful in cases where you left the playback paused for an extended period. (Note that this does not impact starting playback via the Resume button on the details page of a media item or starting playback of an in-progress item directly from Continue Watching, for instance.)

This setting defaults to None or you can choose various values between 1 and 30 seconds.

Skip Intro (Plex Pass Required)

For TV show content that has intro markers this option determines if it will automatically skip the intro or even show the button. Choices are:

• Disabled: Don’t show the Skip Intro button at all
• Manually: Display the Skip Intro button and the user must interact with it if they want to skip the intro (Default)
• Automatically: Skip the intro sequence without having to hit the button

Related Page: Skip TV Show Intros

Skip Ads in Recorded Content (Plex Pass Required)

If you have content recorded from a Plex DVR and have enabled the ability for Plex to try and detect the commercial breaks, then a skip commercial button will be displayed by default. This setting allows you to control how ads detected in Plex Media Sever library content can be skipped. It will not skip past ads in our free, ad-supported Live TV or On-Demand content. Choices are:

• Disabled: Don’t show the Skip Ads button at all
• Manually: Show the Skip Ads button and the user must interact with it if they want to skip the ad break (Default)
• Automatically: Skip Ads without having to hit the button

Related Page: Removing Commercials

Skip Credits (Plex Pass Required)

For content that has credit markers this option determines if it will automatically skip or even show the button. Choices are:

• Disabled: Don’t show the Skip Credits button at all
• Manually: Show the Skip Credits button and the user must interact with it if they want to skip the credits (Default)
• Automatically: Skip the credit sequence without having to hit the button.

Related Page: Credit Detection

App Icon

Choose one of many icons for the app on your device homescreen

Notifications

You can set your device up to receive push notifications for certain events. Before you’ll be able to choose the particular events, you’ll need to allow the Notifications permission for Plex in the system settings (or when prompted by the app).

Related Page: Push Notifications

Downloads

Related Page: Downloads for Offline Use

Use background Download

Toggling this settings while download in progress will restart the download)

Video Quality

Choose the video quality to use when syncing/downloading video items onto your mobile device.

Audio Quality

Choose the audio quality to use when syncing/downloading audio items (e.g. music) onto your mobile device.

Storage Limit

Set a limit on the amount of local storage space that Mobile Sync can use for synced content.

Quality

Video Quality

Automatically Adjust Quality

Plex will increase or decrease quality based on connection speed.

Limit Cellular Data

You can choose to have Plex automatically limit the video quality when playing video over a cellular network to reduce your data usage. This option is only visible for devices that have a cellular/mobile connection.

Remote Streaming

Adjust the quality used when streaming content over the internet (either from a remote Plex Media Server or from an online source).

Choose the desired quality level. Higher qualities will require a faster network to support. If you set the quality too high, you will experience slow video playback and frequent pausing.

Play Smaller Videos at Original Quality

When enabled, the app will try playing the original video without conversion if it’s smaller than the quality set above. When possible, that will preserve the full quality, but may result in some pausing.

Home Streaming

This controls the quality used for local Wi-Fi streaming on a home network.

Use Recommended Settings

When recommended settings are enabled, the app will automatically try to play videos smaller than 20 Mbps at original quality. We recommend leaving this setting enabled.

Home Streaming Quality

If the recommended settings are disabled, you can manually choose the quality limit for home streaming.

Music Quality

Remote Streaming

Select the maximum streaming quality that is allowed for music/audio playback when streaming over the internet. This can be used to help reduce the bandwidth (or data) used when remotely streaming high-quality audio.

Use Low Quality on Cellular

You can choose to have Plex automatically limit the quality when playing music over a cellular network to reduce your data usage.

Sharing

Camera Roll

Allow other Plex apps to access photos and videos from your device’s local Camera Roll.

Remote Control

Advertise as player

Enable or disable the ability for other Plex apps to fling content to the iOS device and control it remotely.

Related Page: Casting, Flinging, & Remote Control

Advanced

Warning: These advanced preferences should not need to be altered by most users.

Player

Allow Direct Play

When playing media that is natively compatible, the Allow Direct Play toggle allows the app to directly play it without any conversion.

Prefer Downloaded Content

When enabled, the app will play synced versions of your media (when available) instead of streaming from your Plex Media Server.

Use Old Video Player

You can switch to use the old video player if you encounter compatibility issues.

Note that this option is likely to be removed at some point in the future. If you do encounter an issue (using our regular/default player) with a specific item, we encourage you to post specific details about it in our friendly forums. That way, it can be investigated.

Subtitles

Burn Subtitles

Determines if the server should burn in subtitles when converting video, depending on the subtitles format. Avoiding burning in subtitles improves server performance. Available choices:

• Always – When used, subtitles will always be burned into the video, regardless of the original source type of the subtitle.
• Automatic – (Default) Burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.) as well as for complex ASS/SSA subtitles.
• Only image formats – Only burn in subtitles when the subtitle is an image-based format (e.g. VOBSUB, PGS, SUB/IDX, etc.)

Override Subtitles Styles

By default, if a subtitle file contains styling information, it will be used. You can choose to override that and not use the styles provided in the file.

Subtitle Vertical Position

Choose the vertical position of where the subtitle is displayed on the screen.

Network

Server Connections

You can manually specify the IP address (IPv4) and port for a Plex Media Server to which you want to connect.

Tip!: So long as you Sign in to Your Plex Account in both the iOS app and your Plex Media Server, the app will automatically have connection information for the server and you won’t need to use this.

Beta

Sign up for TestFlight

If you would like to use our betas for iOS enable this to be invited to access the beta.

Note that only a limited number of user can be in the beta at any given time. We regularly clear out unused spots were folks are not using it.

Reset

Reset cache

Privacy

Send Crash Reports

Allow Plex to automatically report crashes to help us improve the application.

Account Visibility & Activity Sharing

Permissions your Profile and activities on Plex

View Privacy Policy

Links you to our website to view our privacy policy.

Related Page: Plex Privacy Policy

Delete Data On Plex

Delete some data that Plex stores.

Related Page: Sync Watch State and Ratings

View Terms of Service

View Plex’s Terms of Service.

Help & Support

Debugging

This will open the Debugging menu (see below).

Debugging

Show Enhanced Video Player Debug Overlay

When using the enhanced video player, show an overlay with current playback information, such as bitrate and resolution.

Verbose Logging

When enabled it will set the app to log additional information. You should generally only enable this option if specifically requested to do so for troubleshooting.

Share Debugging Data

Using this option will open an email in your default email application. The message will have a zip file attached that will include detailed app logs (often up to several days’ worth) as well as local device state data that’s useful for investigation.

If you’re having an issue with the iOS app, you can use this option to email the zip file to yourself and then attach the zip to a forum thread where you post details about the issue.

Related Page: iOS/iPadOS Logs